Privacy Policy

Last Updated: June 19, 2026

FamiliaBoost is a brand and online store operated by Familialist SAL ("Familialist", "we", "us", or "our"). Familialist SAL operates this website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide customers with a curated shopping experience.

The Services are powered by Shopify, which enables us to provide our online store and related services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

• Name

• Billing address

• Shipping address

• Email address

• Phone number

Payment Information

• Payment card details

• Transaction details

• Payment confirmations

• Billing information

Account Information

• Username

• Password

• Preferences and settings

Transaction Information

• Products viewed

• Shopping cart activity

• Wishlist activity

• Purchase history

• Returns, exchanges, and cancellations

Communications

• Information you provide when contacting customer support or communicating with us

Device and Usage Information

• IP address

• Browser type

• Device information

• Network information

• Pages visited

• Interactions with our website

How We Collect Information

We collect information:

• Directly from you when you create an account, place an order, subscribe to communications, or contact us.

• Automatically through cookies and similar technologies when you browse our website.

• From service providers who help us operate our business.

• From business partners and third parties where permitted by law.

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

• Process and fulfill orders

• Manage customer accounts

• Process payments

• Arrange deliveries

• Manage returns and exchanges

• Personalize your shopping experience

• Improve our products and services

Marketing and Advertising

• Send promotional emails and marketing communications

• Inform you about products, offers, and services from FamiliaBoost and Familialist

• Display relevant advertisements

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

• Protect customer accounts

• Detect and prevent fraud

• Secure our website and services

• Comply with legal obligations

Customer Support

• Respond to inquiries

• Provide assistance

• Resolve issues related to orders and services

Legal Compliance

• Comply with applicable laws and regulations

• Respond to lawful requests from authorities

• Protect our legal rights

How We Share Personal Information

We may share personal information:

With Service Providers

Including:

• Shopify

• Payment processors

• Shipping providers

• IT service providers

• Analytics providers

• Customer support providers

With Marketing Partners

To provide advertising and marketing services where permitted by law.

With Business Partners

When necessary to fulfill your orders or provide requested services.

Within Familialist SAL

Information may be shared among Familialist SAL's brands, business units, and authorized service providers for operational purposes.

Legal Requirements

We may disclose information when required by law or to protect our rights, customers, or business.

Relationship with Shopify

Our online store is hosted by Shopify. Shopify processes personal information to provide and improve the Services.

Information submitted through our website may be processed by Shopify and its service providers, including in countries outside your country of residence.

For more information about Shopify's privacy practices, please visit:

https://privacy.shopify.com

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Operate the website

• Remember your preferences

• Analyze website traffic

• Improve customer experience

• Support advertising and marketing activities

You can manage cookie preferences through your browser settings.

Children's Privacy

Our Services are intended for adults.

Although some products offered through the Services are intended for infants, children, and families, purchases and account registrations must be made by adults.

We do not knowingly collect personal information from children.

Data Security

We implement reasonable security measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide our Services

• Maintain customer accounts

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information

• Receive a copy of your personal information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect such transfers, including standard contractual clauses or equivalent legal mechanisms.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Familialist SAL
Jawharji Street
Zalka, Lebanon

Email: contact@familialist.com
Website: www.familiaboost.com